Last updated: 10 June 2026 · Version 1.5
Welcome to KylieBot.
These terms of use (“Terms”) govern access to and use of KylieBot — the online AI-assisted impact narrative platform operated by STEM MATTERS PTY LTD (ABN 69 169 537 142) (“we”, “us”, or “our”) (the “Service”). We use ‘you’ or ‘your’ to mean you and any organisation or entity you are authorised to represent (for example, a university) and where the context permits, includes an Authorised User.
Some words in our Terms start with a capital and these have the meanings set out in the body of these Terms. In these Terms, when we say ‘including’ (or similar) and/or refer to examples, these are not exhaustive.
Please read all of the Terms carefully. You must not access or use the Service if you do not agree to the Terms and we particularly draw your attention to the following provisions:
These terms are effective from the date you sign up for an Account, access or use the Service or otherwise indicate your acceptance of these Terms, whichever happens first. These Terms apply to all users of the Service, including scientists, researchers, technologists, and entrepreneurs who access the Service through their organisations.
We may update or amend these Terms from time to time to reflect changes to the Service, how it is operated or address security, technical, or operational issues.
We will not make changes that have a retrospective effect or that materially reduce your rights in relation to the Service without giving you reasonable notice, for example by:
If you do not agree to a material change, you may stop using the Service and cancel your Subscription by written notice to us before the change takes effect (any cancellation will not affect rights relating to the Service already provided).
Continued use of the Service after an updated version of these Terms takes effect will constitute acceptance of the updated Terms. Nothing in this clause limits any right or remedy you may have under the Australian Consumer Law.
KylieBot is an AI-driven platform that helps users articulate the impact of their work through structured interviews and AI-assisted narrative creation. Based on user inputs, the Service generates AI-assisted profile pieces, impact narratives, grant narratives, and funding pitches based on interview responses. We may revise the features of KylieBot from time to time and will do so in accordance with clause 2. All AI-generated output from the Service is draft content for human review and human editing before use — please refer to section 9 below titled ‘AI-Generated Content (its limitations, and your and our responsibilities)’.
An Account is required to use the Service. Information supplied to us in the Account creation process must be truthful, complete and accurate.
Account creation includes your email address. If the email you use to create an Account is associated with your employer or an organisation to which you belong (for example a university), you confirm you are authorised to create an Account on behalf of that entity (Account Entity) and to bind it to these Terms. You agree to keep your Account information accurate and up to date by notifying us in writing of any change in the particulars provided to us in setting up or maintaining your Account (such as contact information). We may change the way an Account is created or maintained as may be required to meet our business needs including for ongoing Account maintenance.
We may provide Account creation or other Account information to an Account Entity and allow the Account Entity to assume control of the Account and to have access to any Content.
You may invite Authorised Users to use your Account to the extent permitted by your Subscription and these Terms. Each Authorised User will be required to access the Services through their own login credentials associated with your Account. Use of our Services by a person or entity other than you or your Authorised Users is not permitted.
You must maintain the security of your Account and Authorised User login credentials. You agree to be responsible for all activity that occurs under your Account and to notify us promptly of any actual or suspected unauthorised use of your credentials. We may block any login credentials that we reasonably consider have been compromised.
The Service is accessed via a subscription. Subscription options are set out on the Service platform and/or in our marketing materials and/or as otherwise expressly agreed in writing with you. Your subscription (Subscription) is linked to your Account and sets out the fees, billing period, payment method/due date, subscription period, Services offering and Authorised Users of the Services and which form part of these Terms. Your Subscription may also include special conditions applicable to you. If there is an inconsistency between a special condition and these Terms, the special condition prevails.
You agree to use the Service only for its intended purpose. You must not:
We own (or license) all intellectual property rights in the Service and the KylieBot platform (including the look and feel of the platform, how it works, and all content, software, designs, trademarks, and other elements) (“Service Materials”).
You must not modify, reverse-engineer or copy our Service or Service Materials, without our express written permission or otherwise misuse the Service or our Service Materials. You must not remove or alter any copyright, ownership, or confidentiality notices displayed on our platform.
Nothing in these Terms transfers ownership of our intellectual property to you.
During your Subscription, we grant you a limited, non-exclusive, non-transferable, and revocable licence to use Service Materials solely for, and in direct connection to your personal or internal enterprise use of the Services, in accordance with these Terms.
If you provide feedback or suggestions about the Service or Service Materials, we may use them freely to improve or develop our Service or Service Materials without any obligation to you. Any improvements, updates, enhancements, or modifications we make to our platform, our Service or Service Materials remain our property. If any intellectual property rights in those improvements do not automatically belong to us, you agree that they vest in us.
We may create aggregated or anonymised data from how Authorised Users interact with the Service. Once anonymised, this data does not identify you and is owned by us.
In these Terms: ‘Inputs’ means any content you submit to the Service and ‘Outputs’ means any AI-generated content provided by the Service in response to your Inputs.
Your Inputs (for example, interview responses) are owned by you, and you are responsible for the Inputs you provide. You confirm that you have the rights needed to use those Inputs with the Service.
You (or your Authorised Users) own the Outputs you create using the Service, to the extent permitted by law. You acknowledge that due to the nature of AI generative technology other users’ Outputs may be similar or identical to those you receive; you do not own other users’ Outputs.
You grant us a non-exclusive, irrevocable, perpetual, royalty-free, worldwide and transferable right and licence to (i) use and retain Inputs and/or Outputs as reasonably required to provide the Service, and/or (ii) anonymise your Inputs and/or Outputs; and/or (iii) use and adapt anonymised Inputs and/or Outputs for providing, maintaining and improving the Services, including training AI models and developing new offerings.
In these Terms ‘Content’ means the product of Inputs and Outputs. Content generated by artificial intelligence in your use of this Service is intended to be provided to you as draft Content only. You acknowledge that:
You acknowledge and agree that you are solely responsible for reviewing the accuracy, reliability and legality of Content, and for editing, verifying and approving any AI-generated Content before using it for any purpose. Accordingly, to the extent permitted by law we make no warranty or representation as to the accuracy, completeness, suitability for a particular purpose, or legal compliance of AI-generated Content. We are not responsible for outcomes resulting from your reliance on AI generated Content, except where liability cannot lawfully be excluded or limited.
While the Service aims to assist you and Authorised Users to express their impact and work, no representation or warranty is made that use of the Service will result in any particular outcome including funding approval, grant success, investment, or endorsement. Decisions made by third parties (including funders, grant assessors, investors, or institutions) remain entirely outside the control of the Service or us.
Where the Service (or any feature of it) is offered as a beta, pilot, or trial version:
To the extent permitted by law, Beta Services and any associated documentation are provided on an “as available” basis. We do not warrant that Beta Services will be error-free, accurate, suitable for a particular purpose, supported or uninterrupted.
We may, acting reasonably, modify, suspend, or discontinue Beta Services at any time. Where practicable, we will provide notice of material changes affecting access to Beta Services.
Nothing in this section limits or excludes any rights you may have under the Australian Consumer Law.
In this clause ‘Confidential Information’ means any information disclosed by one party to the other in connection with the Service that is not publicly available and that a reasonable person would understand to be confidential, including business, technical, commercial, product, and operational information. Confidential Information does not include information that is already public, independently developed without using the other party’s information, or lawfully received from a third party without restriction.
Each party agrees to use the other party’s Confidential Information only for purposes related to the Service and to take reasonable steps to protect it from unauthorised use or disclosure. Confidential Information may be shared only with those employees, contractors, or advisers who need to know it for those purposes and who are bound by confidentiality obligations.
A party may disclose Confidential Information if required by law, regulation, or a court or regulatory authority, provided it takes reasonable steps to limit the disclosure where possible and if reasonably possible gives reasonable advance notice to the other of its intention to make the disclosure so that the other party may take protective steps.
Beta Services (including any non-public features, functionality, documentation, and information relating to them) are confidential by their nature and must be treated as Confidential Information unless and until we make them publicly available.
Nothing in this clause limits either party’s rights to use its own Confidential Information.
We aim to keep the Service available, but we cannot guarantee uninterrupted access. From time to time, the Service may be unavailable or disrupted, including due to scheduled maintenance, updates, or unexpected technical issues.
Parts of the Services may rely on third-party providers, such as cloud infrastructure services and AI providers. To the extent permitted by law, we are not responsible for Service interruptions or downtime caused by these third-party providers.
Where reasonably practicable, we will give you advance notice of planned disruptions to the Service.
We provide support by email at support@kyliebot.com. We aim to respond to support requests within 2 business days. Support covers technical issues with the platform and account administration. We do not provide support for editing or reviewing AI-generated content, or for issues arising from third-party services outside our control.
Our Privacy Policy is available on our platform and applies to your use of the Service. Please read the policy carefully before using the Service. You consent to our collection and handling of your personal information in accordance with that policy. You must only provide personal information to us if you have the right to do so, such as where you have obtained the relevant individual’s consent. We may update our Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or regulatory guidance. Where a change is material, we will take reasonable steps to notify you, such as by updating the Privacy Policy on our platform or notifying you through the Service. Any updated Privacy Policy will apply from the date it is published. Changes will not reduce your rights under applicable privacy laws.
This clause applies differently depending on whether you are acquiring the Service as a Consumer or as an Enterprise Customer. In this clause:
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you may have under the Australian Consumer Law (ACL).
Where the Service fails to comply with a consumer guarantee, you are entitled to the remedies provided by the ACL, which may include re-supply of the Services, a refund, or compensation for reasonably foreseeable loss.
To the extent permitted by law, we are not liable for indirect or consequential loss arising from your use of the Services.
Except where such liability cannot be excluded under the ACL we are not responsible for loss arising from: (a) reliance on AI-generated outputs without reasonable human review, editing or verification; or (b) decisions made by third parties based on outputs generated using the Service.
You acknowledge that, as an Enterprise Customer, the Service (supplied to you in an enterprise context or environment) is not of a kind ordinarily acquired for personal, domestic or household use or consumption.
To the extent permitted by the Australian Consumer Law, our liability for failure to comply with a consumer guarantee applicable to services supplied to an Enterprise Customer is limited, at our option, to either: (a) resupplying the Services; or (b) paying the cost of having the Services resupplied.
Subject to the preceding clause and to the extent permitted by law: (a) we are not liable for any indirect, incidental, special, or consequential loss; and (b) we are not liable for loss arising from business decisions, funding outcomes, grant decisions, or third-party actions based on use of the Service.
To the extent permitted by law, our total aggregate liability to an Enterprise Customer arising out of or in connection with the Service is limited to the fees paid by that Enterprise Customer in the 12 months preceding the event giving rise to the claim.
Nothing in these Terms limits or excludes liability: (a) for death or personal injury caused by negligence; (b) for misleading or deceptive conduct; or (c) that cannot lawfully be excluded or limited under the Australian Consumer Law.
We may suspend your access to the Service if we reasonably believe that:
We will notify you within a reasonable time if your Account is suspended and seek to resolve the issue within 10 days. If the issue cannot be resolved, we may terminate your Account and Subscription on written notice to you, and end your access to the Service.
We may also cancel your Subscription, and end your access to the Service on written notice to you if:
You may request deletion of your Account and all associated personal data at any time via your Account settings page, or by emailing support@kyliebot.com. Account Entities may additionally request deletion of their entire organisation and all associated accounts and data through the same Account settings page. Deletion requests are processed manually by our team within 30 to 45 days of receipt. After deletion, all personal information is permanently removed except audit logs (retained for 24 months) and financial transaction records (retained for 7 years as required by law). You may also withdraw consent to continue to use your personal information in accordance with our Privacy Policy by emailing us at privacy@kyliebot.com. In each of the aforementioned circumstances in this paragraph you remain liable to pay your Subscription until the end of its term.
Subject to the provision below, neither party may assign this Agreement without the written consent of the other (not to be unreasonably withheld).
We may assign or transfer these Terms as part of a business restructure, sale, or transfer of the Services.
If any provision of these Terms is found to be invalid or unenforceable, that provision will be read down or severed to the extent necessary, and the remaining provisions will remain in full force and effect.
A failure or delay by either party to enforce any right under these Terms does not operate as a waiver of that right.
We are not responsible for any failure or delay in performing our obligations where that failure or delay is caused by events beyond our reasonable control, including power or internet outages, or failure of third-party service providers. We will take reasonable steps to resume performance as soon as practicable.
Any notice you send to us must be sent to info@kyliebot.com or as otherwise notified to you by us. Any notice we send to you will be sent to the email address registered against your Account. Notices are taken to be received when sent, unless the sender receives an error or delivery failure notice.
The following provisions, and any other provision of these Terms which by its nature is intended to survive termination or expiry, will continue in full force and effect after termination or expiry of these Terms: cl 7 (IP); cl 8 (Ownership); cl 9 (AI Content — limitations and responsibilities); cl 10 (Outcomes); cl 11 (Beta); cl 12 (Confidentiality); cl 15 (Privacy); cl 16 (Limitation of Liability); cl 17 (Termination, Suspension, Deletion); cl 18 (Assignment — to the extent it relates to accrued rights and obligations); cl 19 (Severability); cl 20 (Waiver); cl 21 (Force Majeure); cl 22 (Notices); and cl 25 (Governing Law and Jurisdiction). Termination or expiry of these Terms does not affect any rights, remedies, obligations or liabilities of either party that have accrued up to the date of termination or expiry, including the right to claim damages for any breach occurring before termination or expiry.
These Terms, together with any documents expressly referred to in them, set out the entire agreement between you and us in relation to the Service.
These Terms are governed by the laws of New South Wales, Australia. The parties submit to the exclusive jurisdiction of the courts of Australia.
If you have questions about these Terms of Service, please contact us at: info@kyliebot.com